Grove Networks Blog

Grove Networks has been serving the Miami area since 2000, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Importance of Passwords Cannot Be Ignored

The Importance of Passwords Cannot Be Ignored

Passwords protect nearly all of your accounts; or at least you hope that they do. Unfortunately, making a super-secure password that’s easy to remember can be harder than people expect. Oftentimes, it feels like you are constantly solving a puzzle. So then, how do you create passwords that keep hackers out without driving yourself crazy? In this month’s newsletter, we discuss this very problem.

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Think Your Employees Aren’t Burnt Out? Think Again

Think Your Employees Aren’t Burnt Out? Think Again

If you want your business to succeed, you need to take care of your employees, but businesses sometimes let this important task slip in the throes of the day-to-day. Deloitte estimates that around 8 out of every 10 wage workers show signs of burnout. So the question then becomes… What are you doing about it?

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Master Your Email with These Tips

Master Your Email with These Tips

For most people, their email inbox can get pretty intimidating. You miss a day of work for personal reasons and you probably need to schedule about double the time getting to all of the updates, responses, and junk that comes in in a short amount of time. In this month’s newsletter we thought we’d go through a few tips that can help anyone better manage their email and keep their accounts secure.

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Three Best Practices to Avoid Getting Hacked

Three Best Practices to Avoid Getting Hacked

Data breaches can cripple companies and can come from a lot of different directions. They can be the result of phishing attacks where your staff unwittingly gives hackers access to your business’ resources. It can come from a brute force attack where hackers use innovative tools to break into your network. It can even be the work of disgruntled employees who use their access to steal company data. This month, we want to outline the top three things you can do to keep your business from being hacked. 

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Social Engineering is Not a Risk to Underestimate

Social Engineering is Not a Risk to Underestimate

Cybercriminals will do anything they can to get what they want. They will lie and cheat to break into an organization’s network and siphon off the data or gain control. One of the most utilized tactics that cybercriminals use today is called social engineering. This month, we will discuss social engineering and how it puts everything you work for in jeopardy. 

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Important Steps For Improving Customer Satisfaction

Important Steps For Improving Customer Satisfaction

The modern customer is more educated than ever before. As a result, you have to have an active strategy to build great customer experiences so you can retain business with them. In this month’s newsletter, we’ll go over some things you can do to improve your customer relationships. 

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Some of the Best Practices for Internal File Sharing

Some of the Best Practices for Internal File Sharing

Ensuring that your organization's file-sharing policies and procedures are built to enhance security can significantly impact collaboration, distinguishing between efficient, streamlined processes and time-purging, wasteful practices. Navigating this terrain can be a challenge. Let’s explore several best practices your organization can adopt to optimize file-sharing.

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How to Keep Engagement Up (Even in a Remote or Hybrid Workplace)

How to Keep Engagement Up (Even in a Remote or Hybrid Workplace)

Remote and hybrid work models have become more popular than ever, in no small part thanks to the improved technology businesses of all sizes can now access. Nevertheless, this shift has brought new challenges for organizations everywhere. One such challenge is maintaining and enhancing remote workplace engagement—a crucial aspect that directly impacts employee satisfaction, productivity, and retention.

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Avoiding Tech Neck

Avoiding Tech Neck

The strain on people’s bodies isn’t always taken seriously when someone works at a computer. Still, many official studies suggest that desk jobs can have a radical and rather negative effect on the health of individuals. One common ailment is what is called “tech neck.” Tech neck is a term that describes neck pain and damage stemming from looking down at computers or mobile devices for prolonged periods. To avoid tech neck, you can follow these helpful tips.

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Blank Emails are a Sign of Dangerous Spam

Blank Emails are a Sign of Dangerous Spam

We talk a lot about phishing. What it is, what it does, and perhaps most critically, what it looks like. However, have you ever expected a phishing email to look like… nothing? As in, a completely blank message?

If you answered, “no,” that’s exactly what today’s cybercriminals are counting on.

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For Records and Information Management Month, Consider Your Own Data Practices

For Records and Information Management Month, Consider Your Own Data Practices

Back in 1995, the Association of Records Managers and Administrators were in the midst of campaigning for the renewal of the Paperwork Reduction Act. As a part of their efforts, they created National Records and Information Management Day. Over the years since, it has expanded into a week, and then into an entire month, for businesses around the world to consider their record-keeping practices.

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Two Basic Means of Keeping Hackers Away

Two Basic Means of Keeping Hackers Away

While many small businesses shrug off cybersecurity needs as too expensive an investment for an organization of their size, this is a potentially catastrophic mistake. The fact of the matter is that small businesses are regularly targeted by cyberattacks, making the aforementioned cybersecurity needs even more needed.

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How to Ensure Remote Work Remains Productive

How to Ensure Remote Work Remains Productive

Remote work on a widespread scale was introduced in less-than-optimal circumstances, but that doesn’t mean that today’s businesses shouldn’t use it to their full advantage. Let’s discuss the situation at hand, more specifically, a few ways you and your organization can support your team as they work remotely.

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How to Create a Risk Management Process for Your Cybersecurity

How to Create a Risk Management Process for Your Cybersecurity

We’ve been known to take a bit of an extreme approach to cybersecurity—your business is at constant threat of being attacked by all manners of threats and all that. While we stand by this approach as an effective way to boost awareness and adherence to cybersecurity needs, there are certain attacks that are more likely to target you. This is where risk management comes into play.

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Best Practices to Keep Threats Off Your Network

Best Practices to Keep Threats Off Your Network

There are many different varieties of cybercrime that businesses need to be vigilant about. However, most of these varieties can largely be avoided through a few basic practices and behaviors. Here, we’re giving you a few tips to help you prevent attacks from successfully influencing your business, so make sure you share them with your entire team, as well.

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Create Secure Accounts with These Strong Password Tips

Create Secure Accounts with These Strong Password Tips

Keeping a secure password is a little confusing these days, especially when the standards for what is an acceptable, complex password seem to keep shifting back and forth. Let’s take a look at some of the industry-standard best practices for passwords and how you can implement them for your business.

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4 Strategies for Becoming More Productive with Your Workday

4 Strategies for Becoming More Productive with Your Workday

As a business owner, you have a lot on your plate. Therefore, improving your productivity and streamlining how you spend your time while in the office is of paramount importance. With a simple four-step process, you can make your daily tasks so much easier to manage and, by extension, your business as a whole. Here are four tips that you can apply to your daily routine to improve your productivity during the workday.

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Learning Telltale Signs of a Phishing Email Can Save Your Business

Learning Telltale Signs of a Phishing Email Can Save Your Business

Phishing is one of those threats that has been around for a long time, and as time passes by, these threats only become more difficult to identify. Some businesses can’t tell the difference between phishing scams and actual emails. Here’s how your company can take steps toward properly identifying and responding to phishing emails.

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What You Need to Consider When Implementing Cloud Tools

What You Need to Consider When Implementing Cloud Tools

Cloud computing has been a godsend for many businesses by providing the flexibility and scalability they need to grow and enhance their offerings. Cloud computing, of course, also provides some capital cost reduction. There is no question that the cloud brings plenty of benefits to companies small or large, they now have the ability to pay per month for the computing resources they were making hefty capital investments for not too long ago; and, by-in-large, these investments pay off. 

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Is Your Business Following These Essential Best Practices Right Now?

Is Your Business Following These Essential Best Practices Right Now?

Whenever your technology is involved in your business processes, it is important that you abide by best practices to see the most effective results. Let’s run through the most effective practices that you should reinforce in your operations.

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