Grove Networks is Amazing!!
Grove Networks is amazing!! They are very professional, efficient, and friendly. Their technical support team always go above and beyond. I can honestly say that I am completely satisfied with their excellent service.
Very Supportive on Helping Us Design for the Future
Been great working with Andrew and the team over at Grove Networks. They have been very supportive on existing infrastructure and helping us design for the future. Even from Ft. Myers it works going to Miami for this level of service!
Best IT Support in Miami
Grove Networks has the best IT support in Miami! They are reliable, knowledgeable and always helpful. We love them! And Joel Barrios walked the extra mile to help me today. They simply rock!
Knowledgeable and Proactive
The staff at Grove Networks are all very helpful, knowledgeable and proactive. Always making sure that all of our company needs are met.
Can Pretty Much Figure Out Anything We Throw at Them
Grove Networks rocks! They are our IT guys and they are geniuses! They can pretty much figure out anything we throw at them, and unless it’s a huge job, like upgrading our entire server, they can figure it out quickly, which is exactly what we want from our IT people. We also use them for everything, and I mean everything – they even came into our office and installed our wireless router. They know me when I call in and are extremely professional, yet fun (I joke around with them) and they are usually very quick to respond to our issues. I couldn’t be happier and would highly recommend that you use them!
Excellent Technical Service and Guaranteed Response Time
Grove Networks has been our IT company for many years. They offer us Managed IT Service support. The company management, staff and IT engineers are courteous and professional. The System Engineers are reliable, professional, prompt and efficient in fixing our computer/network issues. They take the time to explain the issues and corrections in a manner which is easy to understand, Grove has dedicated the time to build a relationship with us, both professional and personal; give us excellent technical service, and guaranteed response time. I am very thankful to Grove Networks for their excellent service.
An IT Company That Understands the Pressures Involved in Daily Operations
Grove Networks has been providing all of our Computer/IT needs for the past 3 years and we are extremely happy with this company! From installation of computer hardware, to software, phone equipment, and servicing our backup systems, Andy and his staff have been a great support to our firm from day one. Their Help Desk is top notch in troubleshooting quickly. Our law office demands efficient & up to date technology in order to serve our clients with the fastest and most cost effective manners of handling legal issues. Having an IT company that understands the pressures involved in daily operations of a law office is essential in helping our business flow smoothly and effectively. We highly recommend Grove Networks and gladly rate them with the highest of ratings for your business' IT needs!! Give them a call, you will be glad you did!
You are the Number One Priority of the Day
Grove Networks is THE company I use to compare all of my other customer service experiences. Rarely does anyone meet or exceed the level of service I have learned to expect from Grove Networks. The entire staff makes you feel like you are the number one priority of the day from the initial call or email all the way through the final follow-up. If every company valued customer service like Grove Networks, the world would be a much easier place to navigate. I highly recommend Grove Networks for all of your IT needs.
Professional and Efficient Staff
My experience with Grove Networks has been excellent. And they have a professional and efficient staff in every inquietude.
They Solve All Kinds of IT Issues Quickly and Professionally
Grove Networks is a very customer service-oriented company. They are very personable, knowledgeable, pleasant, great listeners and they solve all kinds of IT issues quickly and professionally. You always know who is working on your issues and receive meaningful feedback frequently. We could not operate without a service like Grove Networks. Thank you!!
Grove Networks, You Can Count on Them
Grove Networks is the best company. They are professionals, nice to talk to, and they call you immediately if you have any problems with your computers. Excellent service. I will recommend it to everyone. As soon as you open a ticket they will respond to your needs. Grove Networks, you can count on them.
Friendly and Professional Staff Are a Pleasure to Work With
Grove Networks has been the IT provider for our association for nine years. They respond to and resolve our IT issues quickly and efficiently. Their friendly and professional staff are a pleasure to work with. Would definitely recommend their services.
Try Them and You Will See Why They Are So Successful.
Grove Networks has serviced our account for over 15 years. They have outstanding customer service, great response time, and provide all types of problem solving and solutions that fill the needs for IS&T items. Try them and you will see why they are so successful.
A Tremendous Relief to Have a Support Company That We Have Complete Confidence In
We initially sought the services of Grove Networks to try to resolve issues that had been plaguing our MIS for months that our prior support provider was not able to fix. Grove identified the issues quickly and, after thoroughly explaining the issues causing the problems, proceeded to resolve the situation promptly. That was over ten years ago and we have used their services ever since. Andy and his team have been extremely responsive to our needs. They understand our systems and operations, and work within our budgets and existing infrastructure. They respond quickly to our inquiries and requests for service. It is a tremendous relief to have a support company that we, as a business, have complete confidence in.
Over 10 Years With the Utmost Quality Service
I’ve worked with Grove Networks over the past 10 years with multiple hotels and every technician I’ve worked with provided the utmost quality service. From a project viewpoint, their management team is very efficient and knowledgeable with a wide range of IT and related jobs.
Grove Networks is Doing a Great Job
Grove Networks is doing a great job in taking care of our computers, devices and server. They respond quickly to our glitches or any questions we may have in order to minimize any downtime. Having them work remotely is a very efficient way to resolve any issues and if a technician needs to be on-site this is taken care of in a timely manner. Their recommendations for improvement are always welcome since we are trying to stay ahead of the competition and data security is quite a challenge.
Reduce Our In-House IT Support Costs While Allowing Us to Grow Amazingly Over the Past 6+ Years
Grove Networks has allowed our company to reduce our in-house IT support costs while allowing us to grow amazingly over the past 6+ years. Their quality staff and many areas of expertise have allowed us to have specialists across multiple platforms and in all areas of technology at our fingertips. This is particularly challenging in this ever changing technology era where there are so many different types of operating system platforms, devices, networks, cloud based systems and one in which our clients are increasingly accessing data digitally. They have been instrumental in making recommendations and implementing our network security, backup, disaster recovery and business continuity programs.
I consider Grove Network a strategic partner in our business and essential part of our operations.