Voice over Internet Protocol (VoIP) phone systems are considered standard by many businesses but the average small-business experience is met with mixed success. VoIP systems are unquestionably better than all older phone systems if you implement the right standards and methodologies. Phone systems are not cheap and typically you have to purchase the handsets from the VoIP provider which are only compatible with their service. A bad decision at the beginning can lock you into a contract with lousy service or a big cancellation fee for several years.
How can you guarantee proven results in a VoIP solution?
A few rules of thumb to guarantee proven results are:
- Use an on-premise VoIP PBX.
- Use traditional outside line delivery (PRI or T1 delivery of SIP VoIP lines).
- Separate the traffic on the LAN using VLANs and prioritization.
- Do not use the internet to acquire outside lines.
- Use a Tier-1 solution and avoid “fly-by-night” phone systems and carriers.
- Hire professionals with advanced network experience who have process and standards in-place around VoIP.
Grove Networks has a lot of experience with VOIP systems and is a partner with a few that have stood the test of time. Our solutions follow our proven process and proven standards to get 100% call quality and uptime. Let us help your business when selecting your solution.
